Please note that due to postal strikes happening throughout November, orders may take a little longer to deliver to you and processed.
If you need direct assistance, please email our customer service team.
As of 1st Jan 2021, the way we ship to the EU will be changing. Customers will now be liable to pay applicable duties and tax charges issued by the courier company. Unfortunately, we have no control over these charges and they are determined by the shipping country. Any further shipping or delivery updates will be listed here as soon as we have them. If you have any further questions, please email firstname.lastname@example.org
Standard Delivery ( 2-5 working days) - £4.90
FREE Standard delivery for orders over £150 - only applicable to UK customers
DHL Next Day (order before 2pm Mon - Thurs) - £5.99
Standard International Shipping (approximately 6-12 days): £15.99
(USA, Australia, New Zealand,China, Hong Kong, Japan, Singapore, South Korea, Taiwan and Thailand)
Standard International Shipping (approximately 6-20 days): £16.99 - £35
Pre-order items are usually dispatched within the stated time frame, as soon as we receive the stock, anticipated dispatch is included in the item description, any further delays will be avalable on product description.
Please note that pre-order items are not currently held in stock and are therefore unable to be delivered any sooner than this. We send pre-order items together as one order, so if you need the non pre-order items before this, we recommend you placing it as a separate order to be processed.
- Once you have placed an order, we are unable to cancel this or make any amendments.
- Orders are processed Monday-Friday, excluding UK Bank Holidays.
- Next Day Delivery is not 100% guaranteed and we cannot be held accountable for late deliveries that are outside of our control. Orders must be place before 2pm.