UK Orders:
Evri Standard Delivery (2 - 4 days) - £4.75
Evri Next Day Delivery (order before 2pm Mon - Fri) - £6.50
DPD Next Day Delivery (order before 2pm Mon - Fri) - £6.50
FREE Standard delivery for orders over £120
Please note - all UK services are sent on a signed for service.
International Orders
France: FedEx Standard Delivery (1-4 days) €21
Germany: FedEx Standard Delivery (1-4 days) €21
Spain: FedEx Standard Delivery (1-4 days) €21
Netherlands: FedEx Standard Delivery (1-4 days) €15
Ireland: FedEx Standard Delivery (1-4 days) €20
USA: DHL eCommerce (Deutsche Post) Standard Delivery (5-10 days) $15
FedEx Standard Shipping (3-4 days) $25
FedEx Priority Express Shipping (1-2 days) $30
FREE Standard Delivery on all orders over $250.
Australia: FedEx Standard Delivery (4-7 days) £25
Canada: FedEx Standard Delivery (1-4 days) £18
FREE FedEx Standard Delivery on all orders over £175.
ROW: FedEx Standard Delivery (4-8 days) £30
For more information - visit our delivery page https://damsonmadder.com/pages/delivery
Although we hope you love what you've purchased, sometimes it doesn't work out. If you are not fully satisfied with your order, you may return the items to us within 28 days of your parcel being delivered, provided that items are in their original condition with tags intact (unless faulty).
Items must be returned in their original unworn condition with the tags attached for a full refund (excluding our shipping costs). Remember to complete the returns form enclosed with your order and include it in your parcel. All swimwear must be returned with the hygiene sticker attached. Any earrings purchased as part of our Damson Madder x frkl. collaboration are strictly non-returnable due to hygiene reasons.
Any items that have been altered through our SOJO tailoring service are strictly non returnable.
To start a return - please use the portal below:
https://returnsportal.co/r/damsonmadder?s=1&lang=
For more information - see our full returns page here:
Once your return is received at the warehouse, your refund will be processed. All refunds automatically go back to your original method of payment. It can take up to 15 working days to see a refund on your statement. Please note, outbound shipping cost is not included within your return total.
Once your refund has been processed you will receive email notification confirming the receipt of your return. If you haven’t received a refund yet, first check your bank account. This can take up to 15 working days. If it’s gone over this time, then please contact your card provider and they should be able to help!
If you’ve done all of this and you still have not received your refund yet, please contact us at info@damsonmadder.com and we’ll be more than happy to take a look!
