Please note: We are experiencing a larger amount of customer queries than normal, so response times may vary. Our small team is working extremely hard to get back to your enquiry in a timely manner and we appreciate your patience. 


Our customer care team are available Monday-Friday 9:30 am-5:30 pm (excluding bank holidays) and aim to respond to all enquiries within 24 hours. To help us answer you as quickly as possible, please always include your order number in all correspondence.

Please email our team at info@damsonmadder.com and remember to include any images or relevant information to help us resolve your query as soon as possible.

Please note: due to the way our systems operate, replying to an existing email or sending multiple emails will push your original email to the back of the queue. Our customer service team will get back to you as quickly as possible but sometimes response times can be delayed due to high email volumes.