Please note that we’re currently experiencing a higher volume of emails than usual, which may extend our response time to up to 4 days. Our customer care team is working hard to reply to every message with the attention it deserves, so if you haven’t heard back yet, rest assured that we’ll be in touch as soon as possible. Thank you for your patience, and we’re sorry for any inconvenience this may cause.

Our customer care team are available Monday-Friday 9:30 am-5:30 pm (excluding bank holidays) and aim to respond to all enquiries within 24 hours. To help us answer you as quickly as possible, please always include your order number in all correspondence.

Please email our team at info@damsonmadder.com and remember to include any images or relevant information to help us resolve your query as soon as possible.

EMAIL US HERE