For a limited time only, buy any make up bag, and get a candle half price. Use code MOTHERSDAY at checkout.
Frequently Asked Questions
With the majority of our garments we recommend you order true to size.
We have a standard body measurement size guide on our website that can be found on each product page under the description of each garment. This is a body measurement guide and does not reflect the measurements of each garment. If you would like to enquire about sizing for a specific product get in touch with us and we can help you find the right size. You can contact us at info@damsonmadder.com
If it's your first time shopping with us, you can sign up to our mailing list HERE and receive 10% off your first order with us. Plus, you'll be the first to hear about new launches, sales and members exclusive updates. Your discount code will be emailed directly to your email address.
If you're based in the UK, all orders above £120 qualify for free shipping. If you're based in the US, all orders over $250 quality for free shipping.
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FAQs
Ordering and Delivery
How do I get 10% off my first order?
I’ve signed up for the newsletter but I haven’t received my discount code?
How do I get free shipping?
Does Damson Madder cover duties & taxes in my order?
When will I receive my tracking number?
How do I cancel or make changes to my order?
I’ve ordered to the wrong address! What do I do?
How long will my order take to arrive?
My order hasn’t arrived - what do I do?
What should I do if I receive the wrong item?
Returns
What is your returns policy?
How can I make a return?
How do I exchange an item?
What do I do if I lose my return note?
How long does it take to return an item?
Where is my refund?
Can I return more than one order in the same parcel?
Product & Sizing
What size should I order?
The item I want is sold out - when will it be back in stock?
Do you offer a tailoring and repair service?
How should I care for my garment?
Where are your products designed and made?
Customer Care
How do I contact your customer care team?
I’ve emailed a few times but heard nothing back?
How do I contact your customer care team?
How do I get 10% off my first order?
What is your returns policy?
What size should I order?
I’ve emailed a few times but heard nothing back?
I’ve signed up for the newsletter but I haven’t received my discount code?
How can I make a return?
The item I want is sold out - when will it be back in stock?
How do I get free shipping?
How do I exchange an item?
Do you offer a tailoring and repair service?
Does Damson Madder cover duties & taxes in my order?
What do I do if I lose my return note?
How should I care for my garment?
When will I receive my tracking number?
How long does it take to return an item?
Where are your products designed and made?
How do I cancel or make changes to my order?
Where is my refund?
I’ve ordered to the wrong address! What do I do?
Can I return more than one order in the same parcel?